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FAQs

Does Events have an overseas office?
 
Yes, Events has an office in Spain, Italy and Agents Worldwide. See our contact page for full details.
 
How do I find out the prices of your products?
 
To get a quote on prices please contact one of our Account Managers as there are many variances regarding pricing. Their details can be found under ‘Contact Us’ along the top of the page or you can email sales@eventsclothing.co.nz.

For further information about this process please refer to ‘How To Order’.
 
What are my shipping options and what are the costs?
 
We recommend FedEx, UPS, or DHL but it all depends on the lead-time of your order.

Costs depend on the location, size, and weight of each shipment; if you supply a delivery address to your Account Manager they will provide you with a quote.
 
How do I know my order has been sent?

Once your order has been sent your Account Manager will send you a tracking number so you can follow your shipment online. At Events we also have an in house monitoring system which is checked daily to sort through any problems that may arise.

 Are your products seasonal?
 
No, our products are not seasonal we carry them year in and year out so you can continue to get the same garments each year.
  
Do you do special makes and colours?
 
Yes, we custom make to suit your crew requirements with both design and colours. We cover all aspects of branding, screenprinting and tailor makes.

For examples of previous work we have done please look under ‘Custom Design’ and ‘Branding
 
Is there a minimum order quantity?
 
There is no minimum order for stock products that do not require any customisations, branding or embroidery; however there is a minimum order for everything else. This can vary depending on what the item is so it is best to speak to an Account Manager for further information.

Please note shipping costs can be expensive when only sending a few garments.

Can we see samples before we order?
 
Yes, we are happy to send out samples if we have your credit card details on file.  If the samples are not returned your card will be charged.

If you are in and around Auckland you are more than welcome to come and view the items in our showroom, however please call first to ensure someone is available to help you.
 
Do you carry men’s and women’s matching items?
 
Yes, in most styles we have men’s and women’s fits for each garment.
 
How do I make a payment?
 
Payment can be made by credit card, direct credit, wire transfer or cheque.

It is important that you include boat or company name and invoice numbers on all transfers.

Details for wire transfers are:
 
Account name:  Events Clothing Company Limited
ACC#: 12-3209-0102159-00
Swift Code: ASBBNZ2A
Bank: ASB
Branch: Business Banking
 
How long does it take from ordering to delivery?
 
This can vary depending on whether the items are in stock and whether you are getting any custom designs and branding.

When you place your order please let your Account Manager know when you need the items by and they will be able to advise an approximate time for delivery.
 
What type of files are needed for branding?
 
We require all logos in a digital format – Adobe Illustrator .ai, .pdf, or .eps files for screening and high resolution (300dpi) .jpgs for embroidery.
 
What are storyboards?

Storyboards are a visual concept outlining your uniform requirements. This is a complementary service we offer as part of your ordering process. Please see below for examples.

FAQ-Storyboards

Read our Testimonials Here.